The following statement describes the privacy practices for ITCS.
ITCS complies with the Safe Harbor Frameworks developed by the U.S. Department of Commerce in consultation with the European Commission and the Federal Data Protection and Information Commissioner of Switzerland concerning the transfer of Personal Information from European Union member countries and Switzerland to the United States (the “U.S.-EU Safe Harbor Framework” and the “U.S.-Swiss Safe Harbor Framework”). ITCS has certified that it adheres to the Safer Harbor Privacy Principles of notice, choice, onward transfer, access, security, data integrity, and enforcement. More information about the U.S. Department of Commerce’s Safe Harbor program, as well as ITCS’ certification can be found at http://www.export.gov/safeharbor/.
ITCS collects Personal Information from our customers who use our solution. The information may be collected through our SaaS solution, or by members of our support team who provide support to customers.
We use your Personal Information to provide you with the services which ITCS is obligated to provide to you, or to assist you in completing a transaction, or communicate with you about our products or services. We do not sell or rent your Personal Information to third parties.
We may disclose your Personal Information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our Web site; or (4) protect the personal safety or property of our users or the public.
ITCS may contract with third-party providers to perform certain functions on our behalf or to enhance our existing product and service offerings. Examples include providing operational assistance, product, and service support.
These third parties may have access to your Personal Information only to the extent necessary to permit them to do their jobs, however, they are bound by confidentiality agreements before any information is provided to them, and they are restricted from using the information for other purposes.
ITCS will take reasonable steps to ensure that your Personal Information is accurate, complete, and current, to its intended use. We provide customers with reasonable access to their employees Personal Information that they provide to us, as well as the ability to review and correct such information.
To protect your privacy and security, we also take reasonable steps to verify your identity, before granting access to your Personal Information. In addition, we may limit or deny access to Personal Information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the Safe Harbor Agreement.
To prevent unauthorized access or disclosure, to maintain data accuracy, and to allow only the appropriate use of your Personal Information, we utilize physical, technical, and administrative controls and procedures to safeguard the information we collect.
To protect the confidentiality, integrity, and availability of your Personal Information, ITCS utilizes a variety of physical and logical access controls, firewalls, network and database monitoring, and backup systems. We use encrypted sessions when collecting or transferring sensitive data through our Web sites.
We limit access to your Personal Information and data to those persons who have a specific business purpose for maintaining and processing such information. IT Computing Services, Inc. employees who have been granted physical access to your Personal Information will be made aware of their responsibilities to protect the confidentiality, integrity, and availability of that information and have been provided training and instruction on how to do so.
ITCS will take reasonable steps to ensure that Personal Information is accurate, complete, and current, to its intended use. ITCS will only use Personal Information in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual.
Enforcement and Verification
Where ITCS has knowledge that one of IT Computing Services, Inc. employees or third parties is using or disclosing Personal Information in a manner contrary to this Policy, ITCS will take reasonable steps to prevent or stop the use or disclosure. ITCS holds its employees and agents accountable for maintaining the trust that our customers place in our company.
IT Computing Services, Inc
5297 Shoreline Circle, Suite 100
Sanford FL 32771
With respect to any complaints related to this Policy that cannot be resolved through our internal process, we agree to participate in the dispute resolution procedures of the panel established by EU data protection authorities to resolve disputes that concern the Safe Harbor Privacy Principles, as well as to cooperate and comply with the Swiss Federal Data Protection and Information Commissioner. In the event that we or the authorities conclude that we did not comply with the Policy, we will take appropriate steps to address any adverse effects and promote future compliance.
The practices described in this Policy are the current Personal Information protection policies. ITCS reserves the right to modify or amend this Policy at any time consistent with the requirements of the Safe Harbor Privacy Principles. Updates will be posted to this site.